Protecting the security and privacy of your personal data is important to HELIOS INSTITUTE; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data HELIOS INSTITUTE may collect, how HELIOS INSTITUTE uses and safeguards that data, and with whom we may share it. This Privacy Policy explains how HELIOS INSTITUTE collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses, and protects such information through the Website.
Personal Information is data that can be used to uniquely identify or contact a single person (“Personal Information”).
Personal Information for the purposes of this Policy shall include, but not be limited to, information regarding Your name, address, telephone number, date of birth, gender, e-mail address, etc. You may need to provide Your Personal Information during the course of using some services of HELIOS INSTITUTE , for instance,creating a User ID, providing information in Your account while registering on the app,or communicating with HELIOS INSTITUTE by phone, email, or otherwise, provide reviews for the content available on the Website.
The Information HELIOS INSTITUTE Collects User-provided Information:
When you register for, browse and use the Website, you may provide to HELIOS INSTITUTE what is generally called“personally identifiable information” (such as your full name, email address, postal mailing address, and/or home/mobile telephone number).
You should check your privacy settings on each Integrated Service to understand and change the information sent to us through each Integrated Service.
Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Website.
From time to time, HELIOS INSTITUTE may also ask you optionally to provide other information. If you choose to provide such information, during registration or otherwise, you are giving HELIOS INSTITUTE permission to use and store it consistent with this policy.
The Way HELIOS INSTITUTE Uses Information HELIOS INSTITUTE uses the information that you provide or that we collect in order to establish and enhance our relationship with you. HELIOS INSTITUTE generally uses the information you provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on the Website. If you have given HELIOS INSTITUTE consent, we may use your personally identifiable information to provide you with information about the website’s features, services, and other offerings that may interest you.
HELIOS INSTITUTE also reserves the right to disclose User information that we believe, in good faith, is appropriate or necessary to take precautions against liability; protect HELIOS INSTITUTE from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Website; or to protect the rights, property, or personal safety of HELIOS INSTITUTE, our Users, or others. You may, of course, decline to share your personally-identifiable information with HELIOS INSTITUTE , in which case HELIOS INSTITUTE will not be able to provide you with some of the features and functionality found on the Website. If you register as a member of HELIOS INSTITUTE, you may update, correct, or delete your profile information and preferences at any time by going to your account settings page. To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information.
You are responsible for maintaining the secrecy of your unique password and account information at all times.
What we collect:
We may collect the following information:
Name and residential /permanent address of students/users
Query related to students’ enrollment/registration
Contact information including email address
Demographic information such as postcode, preferences, and interests
Other information relevant to the user and offers
What do we do with the information we gather
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
Internal record keeping.
We may use the information to improve our services for students/users.
We may periodically send promotional emails about new courses or other incidental information which we think you may find interesting using the email address you have provided.
From time to time, we may also use your information to contact you for student related issues research purposes. We may contact you by email, phone, fax or mail, SMS messages etc. We may use the information to customize the website according to your interests.
All transactions are processed through a gateway provider and are not stored or processed on our servers. So, in any case, we do not store any of the payer’s payment or transaction information.
When you visit the Institute's Official Website, the following information may be collected from you, either voluntarily or involuntarily:
Your computer or network IP address must be validated in order for you to access the HELIOS INSTITUTE Official Website.
Your e-mail address and message when you communicate electronically with us.
Log Files
heliosinstitute.in follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Note: By submitting a payment through the online payments site you are agreeing to these terms and conditions including any updated changes in
terms and conditions from time to time through our website.